Customer Service


Hanout Online Supermarket is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to ADMIN@HANOUT.MA with "Unsubscribe Me" as the subject line. Hanout Online Supermarket does not sell, trade or rent your personal information to others.

Shipping / Delivery

Our trained delivery staff will contact the person you designate as the received in 24 to 48 hours to make arrangements for the delivery.  

For record keeping, we will require a signature from the receiver. A copy of the order will be given to them.

Any delays due to unforeseen circumstances will be communicated to the purchaser and the receiver; we will do our best to reschedule at the earliest convenience   

in check out please make sure you indicate the name, phone number and address of the receiver in Morocco


Refunds are granted whthin 7 days of purchase of any product that doesn't meet quality standards. 

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